Do customers pay?+
No. Customers and external participants are always free. CoralMeet is paid for by the business when the business needs more customer spaces, teammates, history, workflows, or advanced controls.
Do you charge per message?+
No. CoralMeet does not charge per message.
Do you charge for customer participants?+
No. Customer participants are unlimited on every plan.
What is an active customer space?+
An active customer space is a customer conversation space that is currently being used or has not been archived. Archived spaces do not count toward active customer-space limits.
Can I use CoralMeet free forever?+
Yes. Businesses can stay on Free as long as they remain within the Free plan limits.
When should I upgrade?+
Upgrade when CoralMeet becomes a regular customer channel for your business and you need more active customer spaces, more teammates, full history, follow-up reminders, or advanced controls.
Is the Mid-Summer offer a lifetime plan?+
No. The Mid-Summer offer is a discounted annual plan. CoralMeet does not currently offer public lifetime plans.
Is CoralMeet a CRM?+
No. CoralMeet is the customer communication layer around your business relationships.